Privacy Policy

Who We Are

Éclat Threading and Beauty Salon (‘we’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations and explains how, why and when we process your personal data.

Éclat Threading and Beauty Salon’s registered office is at 10, Town Hall Street, Cavan, Co. Cavan and we are a company registered in republic of Ireland under company number 515295. Our designated Data Protection Officer/ Appointed Person is Ms. Sumaiya Mohamed, who can be contacted at 10, Town Hall Street, Cavan, Co. Cavan.

 

Information That We Collect

Éclat Threading and Beauty Salon processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: –

  • Name
  • Personal Email
  • Mobile Telephone Number
  • Special Category Data (e. health/medical information for specific beauty treatments)

We collect information in the below ways: – (i.e. online form, website orders, hard copy forms)

 

How We Use Your Personal Data (Legal Basis for Processing)

Éclat Threading and Beauty Salon takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: –

  •  We collect your personal data in the performance of a contract or to provide a service and to ensure that our service are provided to beauty industry
  • We collect and store your personal data as part of our legal obligation for daily business proceedings. (i.e. appointments booking, promotions and offers)
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests.
  • We collect your personal data for offering loyalty point to our valuable costumers through our third party partners i.e. Loyalzoo. ( please refer to Loyal privacy policy)
  • We collect your personal data as part of beauty treatments that we offered to you and we use your personal data (i.e. photographs) to assess the pre and post treatment
  • We occasionally use your personal data for your business marketing process through social media (i.e. Facebook and Instagram) to generate business. We won’t post any images in our website or social media without your prior consent.

 

Your Rights

You have the right to access any personal information that Éclat Threading and Beauty Salon processes about you and to request information about: –

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/ or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection laws; as well as to object to any direct marketing from us.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

 

Sharing and Disclosing Your Personal Information :

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Éclat Threading and Beauty Salon uses Loyal Zoo to provide the loyalty points for our valuable customers. However, all processors works according to Loyal Zoo privacy policy. Our clients sign up directly to the loyalty program through App using google play store or App store from  Apple.

 

Safeguarding Measures :

Éclat Threading and Beauty Salon takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: – Encryptions, Pseudonymisation, Restricted access, IT authentication,

 

Transfers Outside the EU

Éclat Threading and Beauty Salon utilise some products or services that are hosted from India, which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes: –i.e. website hosting, email servers, marketing database (i.e. E commerce, Email Server etc)

 Therefore, when you use our website/send us an email/sign up to our newsletter etc, the personal information you submit may be stored on servers which are hosted in NewYork Data centre and hosted by Digital Ocean. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by Éclat Threading and Beauty Salon to protect your data and comply with the relevant data protection laws.

 

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Éclat Threading and Beauty Salon, however, as this information is required for us to provide you with our services, legitimate interests, we will not be able to offer some/all our services without it.

 

How Long We Keep Your Data

Éclat Threading and Beauty Salon only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We retain your personal data as along as you access beauty treatments from Éclat Threading and Beauty Salon. Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

 

Special Categories Data

Owing to the products, services or treatments that we offer, Éclat Threading and Beauty Salon sometimes needs to process sensitive personal information (known as special category data) about you, to provide appropriate beauty treatments e.g. facial, waxing, eye lash extensions, etc.. Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.

Where we rely on your consent for processing special category data, we will obtain your explicit consent through a signature/explicit mechanism. You can modify or withdraw consent at any time, which we will act on immediately, unless there is a legitimate or legal reason for not doing so.

 

Lodging A Complaint

Éclat Threading and Beauty Salon only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

 

Éclat Threading and Beauty Salon
Ms. Sumaiya Mohamed Ali
10, Town Hall Street,
Cavan, Co. Cavan
Ph: 049 4326335
[email protected]